Privacy Policy
Last updated: January 1, 2025
This Privacy Policy describes how idocia Inc. ("idocia", "we", "us", or "our") collects, uses, and shares your personal information when you use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (company name, job title, phone number)
- Project data (spec sheets, materials, files you upload)
- Payment information (processed securely by Stripe)
- Communications (support requests, feedback)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraud and abuse
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement when required by law
- Other parties with your consent
4. Data Security
We use industry-standard security measures to protect your information, including encryption in transit and at rest, regular security audits, and strict access controls. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to provide functionality, analyze usage, and personalize your experience. You can control cookies through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
idocia Inc.
privacy@idocia.com